Cyber Incident

We are actively responding to a cyber incident that has impacted certain IT systems in our network.

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Billing iconBilling Process

To maintain billing days, our team has resumed billing, and most customers are now receiving estimated bills.

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Billing iconLogin to MyAccount

The login experience looks different but the MyAccount dashboard remains the same.

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Home iconAvailable Services

Many essential services are still available. We're here to help—every step of the way.

HOW TO GET STARTED

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Sign up for credit monitoring with myTrueIdentity®

Notifications have been mailed to impacted account holders, which include detailed information about resources and support. Here's more information on how you can sign up for the two-year subscription to a comprehensive credit monitoring service (TransUnion myTrueIdentity®) at no cost. 


Tips for signing up

Plugged In: Energy News, Tips & Ideas


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DID YOU KNOW?

Through our Five-Year Reliability Plan, we're investing $1.3 billion in upgrades and improvements. In particular, $265 million towards tree trimming and clearing and $916 million towards equipment replacements and upgrades, both of which will strengthen and harden our power grid against adverse weather and storms.

Learn how we maintain, strengthen, and continue to improve our system >